TaxiD endeavours
continuously to ensure that your privacy is protected when using our service. TaxiD
has therefore established a policy regarding how your personal data shall be
handled and protected.
This Privacy Policy
("Privacy Policy") shall apply to TaxiD ("TaxiD") as well
as users ("Users") of websites, apps and tools provided by TaxiD in
order to offer a cloud-based dispatch and booking solution for taxis and other
forms of transportation ("the Service") and persons ("Job
Applicants") emailing job applications to TaxiD and transportation
companies and drivers who are interested in using TaxiD's Service
("Leads") or already are using TaxiD's Service ("riders").
Who is responsible
for the personal data?
TaxiD is the data
controller of the personal data that you as User enter into TaxiD's systems
about yourself.
In the cases where
Users enter personal data through a transportation company's rebranded app or
by calling a transportation company, which then enters the personal data to the
Service, the transportation company is the data controller and TaxiD is the
data processor.
TaxiD is the data
controller of the personal data that Job Applicants email to TaxiD.
TaxiD is the data
controller of the personal data Leads share about themselves to TaxiD.
TaxiD is the data
controller of the personal data Clients share about themselves to TaxiD.
In the cases that a
Client enters personal data into the Service, the Client is the data controller
of such data and TaxiD is the data processor and this is handled in the
Personal Data Processing Agreement all Clients need to accept before using the
Service.
What personal data
does TaxiD collect from Users and why do we need the data?
Purpose
Handling taxi and other transportation bookings made by the User and managing
the User's TaxiD account.
Categories of processing
Processing and storing taxi and other transportation bookings. Displaying old
bookings.
Categories of personal data
Name, address, timestamped GPS coordinates, phone number and email address.
Lawful basis
Contractual performance.
How long is the data stored
Up to three years after the User's latest booking or other account activity. TaxiD
reserves the right to delete or anonymize the data at an earlier point of time.
What personal data
does TaxiD collect from Job Applicants and why do we need the data?
Purpose
Handling job applications for open job positions.
Categories of processing
Storing job applications.
Categories of personal data
Name, address, phone number, email address and date of birth.
Lawful basis
Legitimate interest.
How long is the data stored
Until the vacancy has been filled.
What personal data
does TaxiD collect from Leads and why do we need the data?
Purpose
Assisting potential Clients in learning more about the Service.
To perform sales, marketing and support tasks.
Categories of processing
Storing the Lead's contact information and communication.
Communicating with the Lead.
Categories of personal data
Name, address, phone number, email address and IP address.
Lawful basis
Legitimate interest.
How long is the data stored
Until the Lead becomes a Client. If the Lead doesn't become a Client the data
is stored no longer than one year after the last contact the Lead made with TaxiD.
What personal data
does TaxiD collect from Clients and why do we need the data?
Purpose
To enter into a contract with the Client.
Assisting the Client in learning the system.
To perform sales, marketing and support tasks.
To create receipts when the Client makes a payment.
Monitor location of vehicles for dispatching purposes.
Categories of processing
Storing the Client's contact information and communication.
Communicating with Client.
Creating receipts when the Client makes payments to TaxiD.
Categories of personal data
Name, address, phone number, email address, IP address and location.
Lawful basis
Contractual performance.
How long is the data stored
As long as there is a valid contract between the Client and TaxiD. If the
Client stops using the Service and unsubscribes from TaxiD's emails the data is
deleted.
How does TaxiD
collect personal data?
TaxiD processes
data that Users have entered into the system or generated while using the
Service.
TaxiD processes
data that Job Applicants have emailed to TaxiD.
TaxiD processes
data that Leads share with TaxiD when contacting TaxCaller and personal data
that TaxiD collects from public databases and websites.
TaxiD processes
data that Clients share with TaxiD when contacting TaxCaller and personal data
that TaxiD collects from public databases and websites.
With whom will we
share your personal data?
The information
that Users provide on our website or the Service will be used to enable booking
of taxis or other transportation services. When booking a taxi or other
transportation necessary information will be provided to the chosen
transportation company in order for them to be able to carry out the booked
ride.
TaxiD will not
share any personally identifiable information with other parties except as
described above regarding the companies using our Service to provide
transportation services. TaxiD also processes anonymous data in order to
improve its or third party services. Such anonymous data does not allow the
identification of the Users to which it relates. TaxiD may share anonymous data
with third parties.
If you choose to
pay for a ride in the app TaxiD will not save any personally identifiable
information regarding your card details. These payments are handled through a
3rd party card payment provider.
The data that Job
Applicants send to TaxiD aren't shared with any 3rd party.
The data that Leads
share with TaxiD might be shared with support and sales contractors working for
TaxiD.
The data that
Clients share with TaxiD might be shared with support and sales contractors
working for TaxiD.
Where is your
personal data processed?
TaxiD mainly uses East
Africa center locations for Kenya customers. In some instances data may be
stored and transferred to other regions.
In the cases when
personal data is stored and processed outside of EA, TaxiD ensures that this is
done in accordance with the law, for example, but not limited to, by using 3rd
party services who have incorporated the EA standard contractual clauses in
their contracts or requiring external contractors to comply with GDPR.
What are your
rights regarding your personal data?
You have the right to see, correct or delete your personal data
stored at TaxiD. To do this you need to contact us using our form at TaxiD.us/contact/privacy and
identify yourself so that TaxiD can verify that it is your personal data.
If you have shared
your personal data directly to a transportation company using TaxiD's system,
then it is the transportation company who is the personal data controller and TaxiD
is the personal data processor. In these cases you shall contact the
transportation company if you want to view, correct or delete your personal
data.
TaxiD may not
delete your personal data when a statutory requirement exists for storage, such
as accounting rules or standards, or when other legitimate reasons exist as to
why the data must be saved.
TaxiD offers data
portability when the data transfer is technically possible and can be done
automatically.
In the event of a
dispute, the User, Job Applicant, Lead or Client may file a complaint with The
Swedish Data Protection Authority.
Age limit
TaxiD's Service is not directed to children under the age of 18.
We do not knowingly collect personal information from children under 168. If
you are younger than 18 years old, do not use the Service and do not provide
any personal information to TaxiD. If you are aware of someone under the age of
18 using the Service, please contact using the form at support@taxid.us.
How do we use
cookies?
TaxiD uses cookies
on its websites to make the Service easier to use. A cookie is a small piece of
data that a website asks your browser to store on your computer or mobile
device. The cookie allows the website to "remember" your actions or
preferences over time. Users can disable cookies by changing their browser
settings.
TaxiD uses Google Analytics, and other third party analytics and
advertising cookies, for example, to help create reports and statistics on the
performance of the Service and to be able to present you with content tailored
to your interests.
The information collected through the use of these cockies may
include, for example, your IP address, the website from which you visited us,
the type of device you used.
You can find more information here policies.google.com/technologies/partner-sites about
how Google Analytics uses information gathered from websites and mobile apps.
You can opt out from the use of Google Analytics by downloading and installing
the Google Analytics Opt-out Browser Add On.
By visiting TaxiD's
website or by signing up for TaxiD's Services you accept that TaxiD uses cookies
and similar technologies to enhance the quality of the Service.
Most browsers
support cookies, but users can set their browsers to decline them and can
delete them whenever they like.
How do we protect
your personal data?
TaxiD is committed
to protecting our Users' information. We have taken technical and
organisational measures to protect your personal data from loss, manipulation
or unauthorised access.
Your password
protects your user account. You shall use a unique and strong password, limit
access to your computer and browser, and log out after having used the Service.
While we take data protection seriously, no security measures are completely
secure, and we do not guarantee the security of user information.
How do you contact
us with questions regarding your personal data?
For any questions related to the handling of your personal data,
please contact us using the form at www.taxid.us/contact/privacy.
This policy is
current as of its last revision date. However, please note that this policy may
be amended from time to time to reflect changes and additions to the privacy
policy. Please check back for the most current version before relying on any of
the provisions in this privacy policy.
